Resolution

What if your organisation could instantly resolve Customer Problems?

The Resolution App takes your top 200 customer problems and dynamically assists your front-line staff to deal with them on the spot, saving time and keeping NPS ratings high, whilst feeding the results straight back to your CRM.

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DECISION MATRIX
Consistent brand message and communication with your customers
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CRM INTEGRATION
Monitor compensation whilst building up a better profile of your customers
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OFFLINE MODE
Full access ensures usage regardless of data connectivity issues

Make faster decisions, improve Customer Experience and drive NPS

Whether in Head office or on the ground, instantly support your employees to deliver real-time customer resolution.

Success Stories

“It’s the ace up any train managers sleeve, it’s instant problem solving”

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Paddy Fitzsimmons,
Train Manager

Get In Touch

Send us a message

Contact Information

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203 CHELTENHAM HOUSE,
14-16 TEMPLE STREET
BIRMINGHAM B2 5BG

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info@opinsta.com
sales@opinsta.com