INNOVATORS OF RAIL

Winner of 2017 UKRIA Best Mobile Technology in UK Rail

“By 2020, Customer Experience will overtake price and product as the key brand differentiator.”
Walker Study 2016

About Opinsta

Opinsta specialise in supporting Digital Transformation projects within the rail industry. From Operators to Maintenence Contractors, our solutions transform Customer Experience through driving Operational Efficiency.

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1. Define
With a small energetic team we discover pain-points, discuss innovation and propose future proofed solutions
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2. Build
Using an agile approach we then build custom projects or adapt our proven existing technology
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3. Test
We test, develop and refine the prototype within your organisation
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4. Launch
We scale across the organisation with a constant focus on feedback driven improvement

Whether it’s integrating our existing solutions or developing new concepts, our proven expertise supports you to streamline processes, reduce costs and increase NPS levels.

“Opinsta have revolutionised the way we manage Customer Experience across our entire Network”

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Zina Nomicas,
Senior IT Manager

What makes us different

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Speed

Faster than Internal development teams and large external providers

Average License integration 1 month and average POC creation 3 months
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Agility

100% client focused and adaptable to changing business requirements

External CRM / EAM software integration e.g SAP and MAXIMO
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Expertise

Industry recognised innovation with a complete focus on Transport

Proven secure, robust & reliable transport focused solutions

Our partners

Our Awards

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Winner of Best Mobile Technology - UK Rail (UKRIA 2017)
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Winner of Customer Service Excellence (RBA 2017)
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Winner of Best Omnichannel Customer Experience (UKCXA 2016)
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Winner of Best Travel Customer Experience (UKCXA 2016)
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Get In Touch

Send us a message

Contact Information

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Suits 35-37 The White House,
111 New Street,
BIRMINGHAM B2 4EU