Defects and incidents can be costly if not resolved quickly, and the impact on customer experience can be even more damaging. OPINSTA SAM empowers employees to take control of fault reporting and provides a real-time overview of all activity.
Intuitive and designed for frontline staff to use on the go, without the need for training.
Our consultants will create an OPEX based pricing plan designed to give you an ROI from the first month.
Create your own mobile reports, workflows and integrations that will suit your business perfectly.
Easily scale up from single teams to entire organisations, without disruption.
– Greg Newport, Avanti Trains, First Group
“We flipped it on its head and thought actually, if a user has reported a particular problem, we should tell them this is what the agreed approach is. The safest way to do it, the action that best mitigates the customer impact”
Build a package to suit your business from a range of modules built in-house.
Update your team with the latest policies, briefings and guidelines with real-time trackable analytics.
Create an unlimited number of mobile forms to record accidents, occupational health and more that are logged in a digital archive.
Using a data-rich cloud-based dashboard you will be able to schedule and continuously improve your planned preventative maintenance activities.
Perhaps you’ve got a specific requirement? We’ve added a range of bespoke modules for clients such as Works Orders, Spare Parts and Contractor Sign-In.