Mobile Defect Reporting & Inspection software

Opinsta’s platform is purpose built for Train Operating Companies, Original Equipment Manufacturers and Train Leasing Companies.

Designed to be incredibly easy for frontline employees

An SQR ready solution

Opinsta is a mobile-first and cloud solution ready for Train Operating Companies to manage all Service Quality Reporting for the DFT:

  • Perform mobile-first inspections with employees or independent auditors
  • Centralise all inspection records within a single cloud portal
  • Automatically create alerts for inspection failures and assign reinspections to be resolved immediately
  • Register all stations and  assets within a single platform that is controlled by you
  • Automate ready-to-go benchmarks reports for all DFT Quality Areas and Indicators for any rail periods

Designed for Rolling Stock & Rail Infrastructure

Opinsta’s system architecture was built with the Rail industry, for the Rail industry. Create your key assets as a Master Asset Group and see what’s really going on at a granular level for Rolling Stock and key Rail Infrastructure.

Integrate with Asset Management software

Integrate Opinsta’s platform with existing software to ensure clear visibility across the entire process for all parties involved so passenger facing employees have the best information to hand and key stakeholders are able to manage high value maintenance contracts with transparency.

Integrate Rail specific IoT

Optimise the benefits of existing infrastructure by integrating hardware such as Train Management Systems or utilise identification methods such as QR codes, RFID tags and barcodes.

Fix problems faster

Reduce the number of engineer callouts required by supporting frontline employees with real-time guidance to fix problems themselves and to take the best next steps to ensure compliance with health and safety standards.

Connect all departments with Opinsta’s form builder

Create mobile forms for all departments and remove silos at no extra cost using an intuitive content management system which does not require technical expertise.

Brief teams and demonstrate compliance

Share important information digitally and create two-way communication to ensure questions are answered without the need for face to face meetings or email chains.

Virgin Trains

Here how Virgin Trains utilised mobile defect reporting to not only reduce maintenance costs, but drive revenue by improving passenger advocacy.

Trusted by industry

Cross Country
British Airways
First Group
Holland & Barrett
Virgin Trains

Talk to us today.

Affordable to scale, simple to use and quick to deploy. Discover how Opinsta's solutions can support your business.